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Frequently Asked Questions (FAQ) – Insurance in Kenya

1. What is the most common insurance in Kenya? 

Motor insurance is the most common insurance in Kenya because it is legally required for all vehicles. Most drivers choose between Third-Party Only (TPO) and Comprehensive motor insurance depending on their budget and level of protection needed. 

 

2. Is SHA/SHIF enough or do I still need private medical insurance? 

SHA/SHIF provides basic health coverage, but many Kenyans still need private medical insurance to cover outpatient care, maternity, chronic illness, specialized treatment, and higher hospital limits. A combined SHA + Private cover offers stronger protection. 

 

3. How much does car insurance cost in Kenya? 

Motor insurance costs vary based on the vehicle value and type of cover: 

  • Third-Party Only (TPO): From about KSh 4,500 – 15,000 per year
  • Comprehensive Cover: About 2.5% – 8% of the car value annually

 

Get accurate quotes from a licensed intermediary – www.imana.co.ke .
 

4. What is the difference between comprehensive and third-party insurance?

Third-Party Only covers damage or injury caused to other people and their property. Comprehensive insurance covers third-party liability plus damage to your own vehicle from accidents, theft, fire, and other risks.
 

5. What is the cheapest health insurance in Kenya?

Affordable options include micro-health insurance and basic private medical covers starting from low annual premiums. The best option depends on age, health needs, and hospital preference. Always compare benefits before choosing. Ask Imana www.imana.co.ke


6. What is last expense (funeral) insurance and how does it work?

Last expense insurance pays a lump sum cash benefit (usually KSh 50,000 – 500,000+) within 24–48 hours after death to help cover funeral costs. It can cover the main member, spouse, children, and sometimes parents.
 

7. Why do insurance claims get rejected in Kenya?
 
Common reasons include:

  • Non-disclosure of important information
  • Policy exclusions or expired cover
  • Fake or invalid insurance policies
  • Missing documents or late reporting of claims

 

Always buy from a trusted, licensed insurance intermediary.
 

8. What insurance do small businesses need in Kenya?
 
Most SMEs need:

  • Fire & theft insurance
  • Business package cover
  • Public liability insurance
  • Work Injury Benefits (WIBA) for employees


These protect the business from unexpected financial losses.
 

9. What is a bid bond and performance bond?

A bid bond guarantees that a bidder will accept a contract if awarded during the tender stage. A performance bond guarantees that the contractor will complete the project according to contract terms after winning the tender.
 

10. Is life insurance worth it in Kenya?

Yes. Life insurance provides financial protection for your family, covers future expenses like education, and ensures dependents are financially secure in case of death or disability.
 

11. Do I need travel insurance when leaving Kenya?

Yes. Many countries (especially Schengen and some Gulf states) require travel insurance for visa approval. It also protects you from medical emergencies, trip cancellations, and lost luggage while abroad.
 

12. How do I know if an insurance company or agent is legit in Kenya?

Check if they are licensed by the Insurance Regulatory Authority (IRA), verify policy details, and avoid extremely cheap offers that look suspicious. Work with professional intermediaries who provide real documentation and support during claims.
 

Need Help Choosing the Right Insurance?

Imana Insurance Agency Kenya Ltd and MyKava Online Insurance help you compare, understand, and choose the right cover for your needs.
 

🌐 Visit: https://www.imana.co.ke || https://www.mykava.co.ke

📞 Call / WhatsApp: +254 796 209 402
 
📍 4th Floor Krishna Centre, Woodvale Grove, Westlands, Nairobi, Kenya
  

Compare. Choose wisely. Stay protected.